Welcome to Parklands Surgery
Parklands surgery aims to provide the highest quality healthcare to its patients. Our doctors, nurses and admin team are dedicated to offering a professional service and this website will help us to keep our patients up to date with news and information about our practice.
As well as a source of information about our practice, the staff and the services we provide, we hope you will use this website as a useful resource for other health-related information. Please have a look around and do send us some feedback if you like. We can use your ideas to improve our online services and further develop the content of this site.
We would like to thank all of our patients for your continued support during the current Pandemic.
Working under strict infection control measures, we have kept our doors open throughout, providing safe medical care.
We have been participating in the national vaccination programme and are currently offering booster vaccinations to those eligible patients. We try to hold vaccine clinics outside our regular hours where possible, to minimise disrupting the day-to-day running of the practice and to keep patients as safe as possible.
We have been looking forward to getting back to a more normal way of working as we really do prefer seeing patients face to face. We are now offering face-to-face and telephone consultations, which are available to book online via online access and the NHS App, by telephone, or in person at the surgery.
Our strict infection control measures will remain in place. We therefore kindly ask you to wear a face covering when visiting the surgery.
We are experiencing an exceptionally high demand on our services, including a high volume of telephone calls. We have recruited further receptionists to deal with appointment booking and patient queries, but it does take time to train new staff due to the diverse nature of enquiries and we thank you for your patience.
- Reception is open 8am to 6.30pm Monday to Friday.
- Patient access to the practice is available via telephone, online or in person.
- Face-to-face and telephone appointments are offered with booking available online, by telephone, or in person at the surgery. Video consultation or texting a photograph may also be offered where clinically appropriate.
If you are visiting the surgery, we kindly ask that you wear a face covering. This does not need to be a clinical face mask and can easily be made at home: https:www/gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering
Our waiting room chairs have been spaced to incorporate the recommended government distance. A limited number of patients will be allowed in the surgery at any one time (you may therefore be asked to wait in your car until your clinician collects you).
We have a designated area where you can take your own blood pressure with our electronic monitor (arm, hand covering and antibacterial hand gel is provided).
We continue to provide appointments for childhood immunisations, cervical smears, dressings, vaccinations and treatment room procedures.
We have added 'sneeze screens' to our reception area. All of our staff are wearing personal protective equipment (PPE) appropriate to their role and time between appointments has been allocated to ensure all treatment rooms/areas are thoroughly cleaned between patients, in accordance with nhs infection control guidelines, for your safety and protection.
We recommend you order your prescription online and nominate a pharmacy to collect your medication from - this means we can send your prescription electronically to your pharmacy of choice.
If you do develop symptoms associated with coronavirus please do not attend the surgery. NHS 111 has an online service to help you: 111.nhs.uk
For the latest advice please visit www.nhs.uk/coronavirus or www.gov.uk/coronavirus
We really appreciate your continued understanding and co-operation during this challenging time and thank you for your ongoing support in helping us to protect our community.
Please continue to follow government guidelines and stay safe.
GOVERNMENT GUIDANCE TO DEMONSTRATE YOUR COVID-19 VACCINATION STATUS
Run by the NHS, the app is an easy and secure way to access a range of nhs services on your smartphone or tablet, including your medical record and COVID-19 vaccination status: https://www.nhs.uk/nhs-services/online-services/nhs-app/
DATA PROVISION FOR PLANNING & RESEARCH
Opt Out Form: https://nhs-prod.global.ssl.fastly.net/binaries/content/assets/website-assets/data-and-information/data-collections/general-practice-data-for-planning-and-research/type-1-opt-out-form.docx
All Patients are entitled to have a chaperone present for any consultation, examination or procedure where they consider one is required. The chaperone may be a family member or friend but on occasions a formal chaperone may be preferred.
If possible, patients are advised to ask for a chaperone, if one is required, at the time of booking an appointment so that arrangements can be made and the appointment is not delayed in any way. Alternatively, please ask our reception team on arrival. The Healthcare Professional may also require a chaperone present for certain consultations.
Parklands Patient Forum
Our Patient Forum holds meetings on a quarterly basis. The next meeting will be on Wednesday 2nd March 2022. If you are interested in becoming a member please contact Mandy Hack, Practice Manager, on 01933 396000.
Wednesday 2nd March 2022 (via Zoom)
Wednesday 8th June 2022 (via Zoom)
Wednesday 7th September 2022 (via Zoom)
Wednesday 7th December 2022 (at Parklands Surgery)
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(Site updated 05/01/2022)